{"id":150,"date":"2024-03-28T11:59:28","date_gmt":"2024-03-28T11:59:28","guid":{"rendered":"https:\/\/cleandays-faq.com\/?page_id=150"},"modified":"2024-03-28T12:12:58","modified_gmt":"2024-03-28T12:12:58","slug":"garantievoorwaarden","status":"publish","type":"page","link":"https:\/\/cleandays-faq.com\/?page_id=150","title":{"rendered":"Garantievoorwaarden"},"content":{"rendered":"\n

<\/p>\n\n\n\n

Garantievoorwaarden<\/h2>\n\n\n\n

We beantwoorden hieronder alle belangrijke vragen over de wettelijke fabrieksgarantie bij CleanDays.<\/p>\n\n\n\n

Informatie over garantie<\/strong><\/h2>\n\n\n\n

Wat is garantie?<\/em><\/strong><\/h2>\n\n\n\n
    \n
  • Garantie heeft te maken met producten die defect <\/strong>zijn als gevolg van een fabricagefout.<\/strong><\/li>\n\n\n\n
  • Een product waar nog garantie op zit, kun je naar ons terugsturen en laten repareren. Reparatie is gratis als het defect inderdaad het gevolg is van een fabricagefout.<\/li>\n\n\n\n
  • Is een product al binnen 30 dagen na aankoop defect (als gevolg van een fabricagefout), dan heb je recht op restitutie of een directe omruiling.<\/li>\n\n\n\n
  • Terugsturen is gratis in het geval van een garantie. Hoe maak ik gebruik van mijn garantie?<\/em><\/strong><\/li>\n<\/ul>\n\n\n\n
      \n
    • Als een product defect gaat (vanwege een fabricagefout), dan heb je recht op een gratis reparatie. Alle verzendkosten zijn voor CleanDays.<\/li>\n\n\n\n
    • Neem contact op met CleanDays om het defect te bespreken\/onderzoeken en ontvang de juiste documenten om je reparatie aan te melden.<\/li>\n\n\n\n
    • Als we tijdens het onderzoek geen defect constateren en het product in orde blijkt te zijn of er is een gebruikersstoring die door de consument zelf opgelost had kunnen worden, worden hiervoor \u20ac 49,95 onderzoekskosten inclusief btw en terugzending in rekening gebracht.<\/li>\n\n\n\n
    • De afhandeling van een onderzoek inclusief reparatie duurt gemiddeld 2 weken, gerekend vanaf het moment dat we het product van je ontvangen hebben totdat je het weer in huis hebt. <\/li>\n<\/ul>\n\n\n\n

      Heb ik (nog) garantie op mijn product?<\/em><\/strong><\/h2>\n\n\n\n
        \n
      • CleanDays biedt 2 jaar fabrieksgarantie op defecten als gevolg van een fabricagefout.<\/li>\n\n\n\n
      • De garantietermijn loopt vanaf de datum dat het product door de eerste eigenaar ontvangen is.<\/li>\n<\/ul>\n\n\n\n

        Uitgesloten van garantie<\/em><\/strong><\/h2>\n\n\n\n
          \n
        • Op de batterij van een Robotstofzuiger of Steelstofzuiger zit 6 maanden garantie.<\/li>\n\n\n\n
        • Verbruiksproducten. Dit zijn producten waarvan het normaal is dat ze slijten \/ beschadigen \/ verminderen bij gebruik. Voorbeelden: <\/strong>borstels, filters, dweildoeken.<\/li>\n\n\n\n
        • Producten die schade hebben door \u2018ondeugdelijk gebruik\u2019. Het is belangrijk dat je goed zorgt voor het product. Als een product kapot gaat doordat je er ruw mee omgaat of doordat je het slecht onderhoudt, dan valt deze schade niet onder de garantie.

          Voorbeelden:<\/strong><\/li>\n\n\n\n
        • Producten met vocht- of waterschade.<\/li>\n\n\n\n
        • Producten die schade hebben als gevolg van slechte verpakking tijdens transport naar CleanDays.<\/li>\n\n\n\n
        • Producten met een verminderde werking of defecten als gevolg van het niet uitvoeren van periodiek onderhoud, zoals het verwisselen van een HEPA filter minimaal eens per 2 maanden.<\/li>\n\n\n\n
        • Producten die met een niet originele CleanDays stroomadapter worden opgeladen.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"

          Garantievoorwaarden We beantwoorden hieronder alle belangrijke vragen over de wettelijke fabrieksgarantie bij CleanDays. Informatie over garantie Wat is garantie? Heb ik (nog) garantie op mijn product? Uitgesloten van garantie<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-150","page","type-page","status-publish","hentry"],"yoast_head":"\nGarantievoorwaarden - CleanDays FAQ<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cleandays-faq.com\/?page_id=150\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Garantievoorwaarden - CleanDays FAQ\" \/>\n<meta property=\"og:description\" content=\"Garantievoorwaarden We beantwoorden hieronder alle belangrijke vragen over de wettelijke fabrieksgarantie bij CleanDays. 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